Industrial automation today exists in two distinct worlds: the traditional approach and the cutting-edge, future-driven technology of today’s factories. On one hand, many businesses still rely on tried-and-true automation systems, like robotic arms and pick-and-place machines, to improve productivity on the shop floor. On the other hand, the realm of early adopters is pushing the boundaries of what’s possible, with AI-driven robots operating autonomously in futuristic environments. But in the real world, most companies live somewhere in between, leveraging a mix of smaller automation tools alongside large-scale enterprise systems. It’s in this space where hyperautomation is making its mark.
Small automation, a concept introduced in 2019 by PwC strategists, refers to the rapid implementation of adaptable, smaller-scale technologies to fill gaps left by traditional enterprise systems. While originally focused on IT solutions like Robotic Process Automation (RPA), machine learning, and natural language processing, small automation is also transforming operational technology (OT).
Common examples of small automation include:
By integrating these technologies into existing systems, small automation has driven significant productivity gains, providing companies with flexibility and agility to enhance their processes without overhauling their entire operation.
Hyperautomation takes the concept of automation to the next level by aiming to automate every step of a process, reducing manual intervention as much as possible. It combines technologies such as Business Process Management (BPM), RPA, and AI-driven workflows to streamline operations.
Unlike smaller automation, which may address isolated tasks, hyperautomation focuses on integrating entire workflows. The goal is to eliminate unnecessary steps and automate every remaining process, creating a seamless and efficient system that requires minimal human intervention.
As Johan Jonzon, CMO of Crosser, explains, "The goal of a hyperautomation strategy is to eliminate any unnecessary steps in the process of completing a task and automate those remaining."
Rather than being opposing forces, small automation and hyperautomation complement each other to drive efficiency and productivity. Small automation can handle specific, local tasks, such as controlling machinery on the shop floor, while hyperautomation integrates and automates end-to-end processes across IT and OT systems.
Here’s how they work together:
Together, small automation handles the localized tasks, while hyperautomation ensures these tasks align within the broader business process, providing a complete solution for enhanced operational efficiency.
To understand the power of combining small automation and hyperautomation, consider a real-world example: A manufacturer generates a Bill of Materials (BoM) and uses it to create a production order. With hyperautomation, this BoM can be automatically shared with suppliers who can bid for the contract using automated systems, eliminating the need for human intervention in procurement.
At the same time, small automation can monitor individual machines on the production floor, while hyperautomation oversees the entire process, from order generation to supplier coordination, resulting in a streamlined, end-to-end workflow.
The real potential of automation comes from integrating enterprise technology (IT) with operational technology (OT). Hyperautomation allows companies to connect these two layers, ensuring smooth communication between systems and processes across the organization.
For instance, real-time data from operational systems can be fed into ERP software, providing better forecasting and reducing downtime. Additionally, RPA bots can automate tasks like scheduling, freeing up valuable human resources to focus on more strategic activities. This integration bridges the gap between IT and OT, driving efficiency and reducing costs across the business.
Hyperautomation may seem like a futuristic concept, but it's already transforming industries today. By combining small automation tools with large-scale hyperautomation strategies, companies can optimize their workflows, reduce operational costs, and boost productivity.
Rather than taking a giant leap into hyperautomation, businesses can start small—implementing automation step by step and scaling up as needed. This approach ensures manageable growth and helps to build a robust connection between IT and OT, setting the foundation for future automation success. Whether you're automating isolated tasks or integrating entire workflows, small automation and hyperautomation are key to shaping the future of industrial operations.
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